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Users may be intermittently unable to download attachments or view embedded images in Outlook on the web

Published: 21 March 2024

Users may see the following error message when an attachment fails to download: 鈥淓rror downloading the file content.鈥 Downloading attachments and embedded image viewing may succeed after signing out and then back into Outlook on the web.

If available, users can download attachments and view embedded images consistently through the Outlook desktop client.

IT Services is currently working on a fix to resolve the issue.

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