Important: Keep your Zoom software updated
On November 2, 2024, Zoom will enforce its latest quarterly minimum version requirements. If you are not using at least version 5.17.5 (for Windows, macOS, Linux, Android, iOS, Intune) or version 5.17.0 for Blackberry, Zoom will not work until you update your software.
Wi-Fi network: Action required for devices on iOS and MacOS to renew certificate
On Friday, June 21, the security certificate that secures authentication to 不良研究所's wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks will be renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner. 听
For Android and most Windows devices, the change will be seamless, and no action is required. However, devices that run iOS and MacOS will display a message prompting users to accept the new certificate.听
IMPORTANT: Windows 11 Upgrade Rollout / Annonce de la mise 脿 niveau vers Windows鈥�11
La version fran莽aise suit ci-dessous.
听
Exciting changes are coming your way! Windows 10 will be upgraded to Windows 11 on ICS-managed computers, bringing you enhanced features and performance. The upgrade will be rolled out gradually. Newly acquired devices will be pre-installed with Windows 11!
听
Omnivox decommissioning and transition to Qualtrics
New changes to the e-election platform!
VPN Downtime Alert - Monday, April 29, between 5:00am-6:00am
VPN Downtime Alert: There will be a temporary interruption in VPN service on Monday, April 29, between 5:00 a.m. and 6:00 a.m. VPN access will not be available during this period.听
We apologize for the inconvenience and thank you for your understanding.
Cartoon of the month
Cartoon caption:听"I鈥檓 afraid you鈥檒l have to go, son.IT Services' 2023 Annual Report now available!
Take a look back at IT Services鈥� achievements in 2023, another busy year of providing 不良研究所鈥檚 nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital experience. We invite you to read our Annual Report.
Users may be intermittently unable to download attachments or view embedded images in Outlook on the web
Users may see the following error message when an attachment fails to download: 鈥淓rror downloading the file content.鈥� Downloading attachments and embedded image viewing may succeed after signing out and then back into Outlook on the web.
If available, users can download attachments and view embedded images consistently through the Outlook desktop client.
IT Services is currently working on a fix to resolve the issue.
听
听
myCourses: grade export function unavailable
In myCourses, instructors are currently unable to export grades to Minerva from myCourses.听 This is an ongoing issue that IT Services is actively addressing, working closely with the vendor to restore this function and testing possible fixes.
As a temporary workaround, instructors need to manually enter grades in Minerva.听 Please see the following articles for relevant instructions:
Some users may experience multiple issues with Microsoft Teams
Update: January 29th, 9:15:听The problems affecting Microsoft Teams were resolved over the week-end. If you are still experiencing problems, please restart your computer. If the problem persists, please contact the service desk.
Update: January 26th, 16:08:听No resolution yet but Microsoft is applying configuration changes intended to reduce customer impact as quickly as possible. We will provide further updates as we receive them.
uPrint Anywhere downtime scheduled Thursday, February 22 from 5:00pm-8:00pm
uPrint Anywhere, the email 鈥揵ased solution that allows you to print from your mobile devices, will undergo maintenance on Thursday, February 22, 2024, from 5:00pm to 8:00pm. 听
IMPORTANT UPDATE: As of March 18, Authy desktop has been discontinued - Install OneAuth to continue authentication on Windows or Mac device
The Authy desktop apps for Windows, macOS and Linux has been discontinued by the vendor and will no longer be supported as authentication method after March 18, 2024. Please install the secure alternative application, OneAuth to continue authentication on your Windows or Mac device.
When opening the Authy desktop app you may notice the following message from the vendor:听
Important: OneDrive and 不良研究所 Outlook email storage space reduction.
Students! Please read carefully since the information contained in this announcement will affect your ability to store files in your OneDrive account and may affect your ability to send emails from Outlook after May 31st 2024.
UPDATE: Issue affecting student enrolment updates in myCourses
UPDATE:听Some students may notice a discrepancy between updates to their enrolment records and those displayed in myCourses. Please note that this is a temporary issue that does not affect enrolment records and will be resolved shortly.
